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AmeriCorp ISO Certification is Official The AmeriCorp website will now proudly display an official logo that certifies the registration of its quality management system to the International Organization of Standards (ISO). In late February, AmeriCorp underwent the first in a series of exacting audits by an accredited third party agency and earned an immediate recommendation for certification. That certification became official on May 2, 2003, but the hard-earned registry is only the first success in a campaign of continuous improvement, which is the keystone of ISO approval. AmeriCorp management believes that the primary method of assuring client and creditor satisfaction is to pursue strong, self-imposed principles that will bear the scrutiny of a word-class standard bearer like the ISO. AmeriCorp also promotes these higher standards amongst the credit counseling companies that it serves. More and more often, cooperation from the major creditors hinges upon certification by an outside party; the process becomes an integral part of business survival even as it raises the quality of services provided. AmeriCorp's own certification lends much credibility to its professed quality policy: "To earn and sustain the confidence and trust of our business partners and their clients by continually improving and diligently fulfilling transaction processing, customer service, and consulting needs in a consistent, effective, and timely manner." | |
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