AmeriCorp

AmeriCorp, Inc. Rolls Out Proprietary Software
SYOSSET, NY – June 6, 2005

AmeriCorp Inc. went live today with its very own Quality Processing System (QPS), following 18 months of intensive design and testing. All of its existing client and creditor databases were successfully moved intact. The immediate benefit is the automation of countless tasks that have previously been performed manually with the old, non-proprietary software system. Clients are now able to choose their preferred method of contact and are kept automatically apprised of changes within their accounts. QPS is integrated with the company’s VRU system, which greatly increases the grade of service on incoming calls. Clients also have access to their account information via agency websites.

AmeriCorp is still at work on an Agency Self-Service portion of the system that will roll out in two separate phases in early 2006. This advance will allow agencies to access system-generated reports for their own use rather than waiting for the processing company to create and transmit them. Eventually the agencies will be able to perform on-line enrollment and use the system for lead distribution and tracking. Approved clients will be exported seamlessly to AmeriCorp for subsequent processing, and will be thereafter viewable to the agencies. The agencies will also be able to email and fax paperwork directly from their computers.

AmeriCorp is relying on its in-house developers, programmers and hardware specialists to successfully complete and then support the later stages of the system, both internally for itself and externally for the client agencies. The same staff members are committed to incorporating functions that answer the wishes of customers responding to our annual surveys. Even in its present form, the system should prove very appealing to companies in need of a third-party processor. Alternatively, QPS may be just as attractive as a buyable package for companies that act as processors themselves.


Close window	AmeriCorp, Inc. Rolls Out Proprietary Software SYOSSET, NY – June 6, 2005 AmeriCorp Inc. went live today with its very own Quality Processing System (QPS), following 18 months of intensive design and testing. All of its existing client and creditor databases were successfully moved intact. The immediate benefit is the automation of countless tasks that have previously been performed manually with the old, non-proprietary software system. Clients are now able to choose their preferred method of contact and are kept automatically apprised of changes within their accounts. QPS is integrated with the company’s VRU system, which greatly increases the grade of service on incoming calls. Clients also have access to their account information via agency websites. AmeriCorp is still at work on an Agency Self-Service portion of the system that will roll out in two separate phases in early 2006. This advance will allow agencies to access system-generated reports for their own use rather than waiting for the processing company to create and transmit them. Eventually the agencies will be able to perform on-line enrollment and use the system for lead distribution and tracking. Approved clients will be exported seamlessly to AmeriCorp for subsequent processing, and will be thereafter viewable to the agencies. The agencies will also be able to email and fax paperwork directly from their computers. AmeriCorp is relying on its in-house developers, programmers and hardware specialists to successfully complete and then support the later stages of the system, both internally for itself and externally for the client agencies. The same staff members are committed to incorporating functions that answer the wishes of customers responding to our annual surveys. Even in its present form, the system should prove very appealing to companies in need of a third-party processor. Alternatively, QPS may be just as attractive as a buyable package for companies that act as processors themselves.