When clients enroll with your agency, they're trusting you to work faithfully on their behalf, and efficient processing is a big part of that. AmeriCorp's methods - both with routine matters and in handling problems - are designed to keep clients feeling good about their decision. As a result, they tend to stay with the program longer and be in control of their debt sooner.


While we encourage electronic payment, we accept most any form of payment that makes the client's life easier. And once those payments are received we disburse to creditors almost immediately, in fact, daily. To clients this is only as it should be. But the reverse - to have unacceptable delays between client payment and creditor receipt - can shake a client's confidence. AmeriCorp is structured to keep that from happening.


Occasional problems arise for almost any debt counseling client, and to get an unhelpful or unfriendly counselor response only makes things worse. So AmeriCorp goes out of its way to make clients feel appreciated, understood and well taken care of. It rarely takes longer that 15 seconds for clients to be connected with a person, and the person they get has been trained to respond as a friend. Equally important, AmeriCorp people know the business very well and in most cases can solve the problem on the spot. For clients, that's a real boost.


Another advantage to your clients is AmeriCorp's positive relationships with creditors. We've built a solid reputation as serious professionals, and creditors know we keep our promises and represent our clients in good faith. We respond promptly to creditors with complete and accurate information, and that keeps us in their good graces, a position that serves your clients well.